Terms of Service

1. Introduction and Acceptance

Welcome to Bubbakoo's Burritos ("we," "us," "our," or "Company"). These Terms of Service ("Terms") govern your use of our website located at bubbakoos-burritos.rest, our mobile applications, and all related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

1.1 Agreement to Terms

Your access to and use of our Services is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use our Services. By accessing or using our Services, you agree to be bound by these Terms.

1.2 Eligibility Requirements

You must be at least 18 years of age or the age of legal majority in your jurisdiction, whichever is older, to use our Services. If you are under 18, you may only use our Services with the involvement and consent of a parent or guardian. By using our Services, you represent and warrant that you meet these age requirements.

1.3 Account Responsibility

If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

1.4 Updates to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website with a new "Last Updated" date. Your continued use of our Services after such modifications constitutes your acceptance of the updated Terms.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "Company," "we," "us," or "our" refers to Bubbakoo's Burritos and its affiliates, employees, officers, directors, and agents.
• "You," "your," or "User" refers to any individual who accesses or uses our Services.
• "Services" refers to our website, mobile applications, food ordering and delivery services, catering services, and any other services we provide.
• "Content" refers to text, images, videos, audio, code, and other materials available on or through our Services.
• "Website" refers to our website located at bubbakoos-burritos.rest and any related subdomains.
• "Order" refers to a request to purchase food, beverages, or other products from us.
• "Delivery Zone" refers to the geographical areas where we provide delivery services.

3. Use of Services

3.1 Permitted Use

You may use our Services for lawful purposes only. Specifically, you agree to:

• Use our Services for personal, non-commercial purposes only
• Comply with all applicable local, state, national, and international laws and regulations
• Provide accurate, current, and complete information when placing orders or creating accounts
• Respect the intellectual property rights of others
• Use our Services in a manner consistent with their intended purpose

3.2 Prohibited Use

You agree not to use our Services to:

• Engage in any illegal activities or violate any applicable laws
• Transmit or upload harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable content
• Attempt to gain unauthorized access to our systems, other users' accounts, or computer networks
• Infringe upon or violate the intellectual property rights of others
• Send spam, unsolicited communications, or engage in other forms of commercial solicitation
• Provide false, misleading, or fraudulent information
• Interfere with or disrupt the operation of our Services or servers
• Use automated systems, robots, or data mining techniques to access our Services
• Circumvent any security measures or access controls
• Reverse engineer, decompile, or disassemble any part of our Services

4. User Accounts

4.1 Registration Requirements

To access certain features of our Services, you may be required to create an account. When creating an account, you must provide accurate, complete, and current information. You are responsible for maintaining and updating your account information.

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to:

• Choose a strong password and keep it confidential
• Not share your account credentials with others
• Notify us immediately of any unauthorized use of your account
• Take reasonable steps to secure your account

4.3 Accurate Information

You agree to provide and maintain accurate, complete, and current information in your account. This includes your contact information, delivery addresses, and payment information.

4.4 One Account Per Person

Each user may maintain only one account. Creating multiple accounts may result in the suspension or termination of all accounts associated with you.

4.5 Account Termination Rights

We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason, including violation of these Terms. You may terminate your account at any time by contacting us.

5. Products and Services

5.1 Food Safety and Quality

We are committed to maintaining high standards of food safety and hygiene in accordance with all applicable health regulations. All food items are prepared fresh using quality ingredients. However, we cannot guarantee that our food preparation areas are completely free from allergens.

5.2 Allergen Information Disclaimer

5.3 Product Descriptions and Accuracy

We strive to provide accurate descriptions, images, and pricing for all menu items. However, we do not warrant that product descriptions, images, or other content is accurate, complete, reliable, or error-free.

5.4 Pricing and Availability

All prices are subject to change without notice. Menu items are subject to availability. We reserve the right to discontinue any menu item at any time. In the event that a menu item becomes unavailable after you place an order, we will contact you to offer a substitute or refund.

5.5 Order Acceptance and Cancellation

All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product availability
• Errors in pricing or product information
• Suspected fraudulent activity
• Inability to deliver to your location
• Violation of these Terms

5.6 Order Modification and Cancellation Policy

Orders may be modified or canceled within 5 minutes of placement. After this time, modifications may not be possible due to kitchen preparation. Cancellation requests after preparation has begun may be subject to charges.

5.7 Minimum Order Requirements

Delivery orders may be subject to minimum order requirements, which vary by location and may change without notice. Minimum order amounts will be clearly displayed during the ordering process.

5.8 Payment Terms

Payment is required at the time of order placement. We accept major credit cards, debit cards, and other payment methods as displayed on our website. You authorize us to charge your selected payment method for the full amount of your order, including applicable taxes, fees, and tips.

5.9 Delivery Terms and Timing

Delivery services are available within our designated delivery zones during operating hours. Estimated delivery times are approximate and may vary due to weather conditions, traffic, order volume, and other factors. We are not liable for delays beyond our reasonable control.

5.10 Delivery Zone Restrictions

Delivery is available only within our designated delivery zones. Delivery zones and associated fees are subject to change. You can check if delivery is available to your location during the ordering process.

5.11 Temperature-Sensitive Item Handling

We take appropriate measures to maintain food temperature during delivery. However, we recommend consuming your order immediately upon receipt for optimal quality and food safety.

5.12 Returns and Refunds

For information about returns and refunds, please refer to our Refund Policy available at refund.html.

6. Intellectual Property

6.1 Our Ownership

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, images, software, and design, are owned by us or our licensors and are protected by intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, non-commercial purposes in accordance with these Terms.

6.3 User Content License

By submitting content to our Services (such as reviews, comments, or images), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute such content.

6.4 Copyright Infringement Reporting

If you believe that content on our Services infringes your copyright, please contact us with detailed information about the alleged infringement.

7. User Content

7.1 Responsibility for Your Content

You are solely responsible for any content you submit, upload, or otherwise make available through our Services. You warrant that you have the right to submit such content and that it does not violate any laws or third-party rights.

7.2 License Grant to Company

By submitting content to our Services, you grant us the right to use, modify, reproduce, and distribute such content in connection with our business operations.

7.3 Prohibited Content

You may not submit content that is:

• Illegal, harmful, threatening, abusive, or harassing
• Defamatory, libelous, or invasive of privacy
• Obscene, vulgar, or sexually explicit
• Discriminatory or hateful
• Infringing on intellectual property rights
• Spam or commercial solicitation

7.4 Right to Remove Content

We reserve the right to remove or modify any user content that violates these Terms or is otherwise objectionable, in our sole discretion.

7.5 No Endorsement

We do not endorse any user content and are not responsible for the accuracy, usefulness, or intellectual property rights of user content.

8. Disclaimers

8.1 "As Is" Service Provision

Our Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

8.2 No Warranty of Uninterrupted Service

We do not warrant that our Services will be uninterrupted, error-free, or completely secure. We may experience downtime for maintenance, updates, or technical issues.

8.3 Third-Party Content Disclaimer

We are not responsible for third-party content, including advertisements, that may appear on our Services or be linked from our Services.

8.4 Professional Advice Disclaimer

Information provided through our Services is for general purposes only and should not be considered professional advice. Consult appropriate professionals for specific advice related to your situation.

9. Limitation of Liability

9.1 Maximum Liability Limits

To the fullest extent permitted by law, our total liability for any claims arising from or related to these Terms or our Services shall not exceed the amount paid by you to us in the twelve months preceding the claim.

9.2 Excluded Damages

In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost data, or business interruption.

9.3 Essential Purpose Failure

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for consequential damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

9.4 Jurisdictional Variations

These limitations may not apply to you if prohibited by the laws of your jurisdiction.

10. Indemnification

10.1 User Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of any law or third-party rights
• Any content you submit to our Services

10.2 Defense and Settlement Rights

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense.

10.3 Survival of Indemnification

This indemnification obligation will survive the termination of these Terms and your use of our Services.

11. Third-Party Links and Services

11.1 No Responsibility for Third Parties

Our Services may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party sites.

11.2 Third-Party Terms Apply

Your use of third-party services is subject to their respective terms and conditions.

11.3 No Endorsement

The inclusion of links to third-party sites does not constitute an endorsement of those sites or their content.

12. Termination

12.1 Company Right to Terminate

We may terminate or suspend your access to our Services immediately, without prior notice, for any reason, including breach of these Terms.

12.2 User Right to Terminate

You may stop using our Services at any time and request account deletion by contacting us.

12.3 Effect of Termination

Upon termination, your right to use our Services will cease immediately. All provisions that should survive termination will remain in effect.

12.4 Survival of Provisions

The following sections will survive termination: Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Governing Law.

13. Governing Law and Disputes

13.1 Applicable Law

These Terms are governed by and construed in accordance with the laws of the United States and the state in which our primary business operations are located, without regard to conflict of law principles.

13.2 Dispute Resolution Process

Before filing any formal legal action, you agree to first contact us to attempt to resolve any disputes informally. We are committed to working with you to resolve any concerns.

13.3 Jurisdiction and Venue

Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in our jurisdiction, and you consent to the personal jurisdiction of such courts.

13.4 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14. Changes to Terms

14.1 Right to Modify

We reserve the right to modify these Terms at any time in our sole discretion.

14.2 Notification of Changes

We will provide notice of material changes by posting the updated Terms on our website with a new effective date and may also notify you via email.

14.3 Continued Use Equals Acceptance

Your continued use of our Services after the posting of revised Terms constitutes your acceptance of the changes.

14.4 Review Responsibility

You are responsible for regularly reviewing these Terms to stay informed of any changes.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other referenced policies, constitute the entire agreement between you and us regarding the use of our Services.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

15.4 Assignment

You may not assign these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

15.5 Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, acts of government, or other force majeure events.

15.6 Headings for Convenience

The headings in these Terms are for convenience only and do not affect the interpretation of the provisions.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

Thank you for choosing Bubbakoo's Burritos. We look forward to serving you!